askusottawa@mattamyhomes.com

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Tel: (613) 831-3518

Your Customer Care Coordinator is your primary contact at Mattamy Homes after you have purchased to provide you with guidance, status, important information and to answer questions about your homes. Do not hesitate to call or email with any question (which may include the following):

• Status of Closing Date
• Municipal Address
• Driveway Paving
• Sod Schedule
• Contractual Concerns
• Mattamy University

Call with questions regarding:

• Agreement of Purchase and Sale
• Exterior Colour Packages
• Copies of your Agreement
• Mortgages and Financing
• Legal aspects of your Agreement

Call with questions regarding:

• Your Framewalk
• Scheduling of your outstanding Homeowner Orientation items after closing

Call with questions regarding:

• All after closing service requests
• Emergencies after closing
• Scheduling of your Homeowner Orientation
• Scheduling 30 day, Year-End Warranty Service Request

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